Privacy Policy

Welcome to Koziol Houses Shop! At Koziol Houses Shop (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website koziolbirdhouse.com, make a purchase, or interact with us.

By using our website, you agree to the practices described in this policy. We created this sanctuary for bird lovers with trust and transparency in mind, and we treat your data with the same care we put into crafting our birdhouses and feeders.

1. Information We Collect

We collect information that helps us provide you with a seamless and secure shopping experience, process your orders, and improve our services.

• Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely by our payment partners).
• Transaction Information: Details about the products you purchase, order history, and payment method.
• Technical Information: We automatically collect information about your device and browsing actions, such as your IP address, browser type, and pages you visit on our site.
• Communications: If you contact our customer service flock at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your information to enhance your experience with us and to provide the services you expect from a trusted birding shop.

• To process your orders and deliver products to your doorstep.
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and services based on your feedback and usage.
• To prevent fraud and enhance the security of our website.
• To send you promotional emails (only if you have opted in), such as updates about new products, seasonal offers, or birding tips. You can unsubscribe at any time.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted partners who assist us in operating our website, processing payments (e.g., Visa, MasterCard, JCB, PayPal), shipping orders, and marketing. These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger or sale of our business, customer information may be transferred as part of the assets.

4. Data Storage and Security

We are based in the United States and store data on secure servers. While we serve customers globally (excluding some Asian and remote regions), we take reasonable measures to protect your information:

• We use encryption technology (SSL) to protect your data during transmission.
• We do not store your full credit card information on our servers.
• Access to your personal information is restricted to authorized personnel only.

Despite our efforts, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data, but we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Update: You can review and update your account information by logging into your account on our website.
• Deletion: You may request deletion of your personal data, subject to legal obligations.
• Marketing Preferences: You can opt out of marketing communications by clicking the “unsubscribe” link in our emails.
• Data Portability: You may request a copy of the data we hold about you.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Cookies help us remember items in your shopping cart, understand site traffic, and personalize content.
• We use analytics cookies to improve our website functionality.
• You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our friendly flock:

Thank you for being a part of the Koziol Houses Shop community. We appreciate your trust and are here to ensure your experience with us is safe and enjoyable.

Happy Bird Watching,
The Team at Koziol Houses Shop